Refund, Privacy, Shipping Policies


Refund Policy

At Riders Gold, customer satisfaction is our priority. Please read our refund policy carefully before making a purchase:

Eligibility: Refunds are provided only for eligible products as specified below.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide a full refund or replacement upon verification of the damage or defect.

Incorrect Item: If you receive an incorrect item, please notify us within 7 days of receiving the product. We will arrange for the correct item to be sent to you, or provide a refund upon return of the incorrect item.

Change of Mind: We do not offer refunds for change of mind or buyer's remorse. Please ensure that you carefully review your order before completing the purchase.

Refund Process: Refunds will be processed within 10 business days of approval. The refund will be issued to the original method of payment.

Return Shipping: For eligible returns, the customer will cover the cost of return shipping. Please follow our return instructions provided upon contacting us.

Contact Us: If you have any questions or concerns about our refund policy, please contact us at

By making a purchase on our website, you agree to abide by this refund policy.


Privacy Policy 

Here's a concise version of our Privacy Policy:

  1. Information Collection: We collect personal information you provide voluntarily, like name, email, and address, to process orders and improve our services.
  2. Use of Information: We use your information for order processing, customer support, and may send promotional offers. You can opt out of marketing communications.
  3. Information Sharing: We may share your information with third-party service providers for order fulfillment and when required by law.
  4. Data Security: We take reasonable measures to protect your information but cannot guarantee absolute security.
  5. Cookies: We use cookies for better browsing experience and website traffic analysis.
  6. Third-Party Links: We're not responsible for the privacy practices of third-party websites linked on our site.
  7. Children's Privacy: Our services are not intended for children and we don't knowingly collect their personal information.
  8. Updates: We may update this Privacy Policy, and the changes will be posted here.

If you have any questions or concerns, please contact us at


Shipping Policy

At Riders Gold, we understand the importance of prompt delivery. Here's what you need to know about our next day shipping policy:

  1. Eligibility: Our next day shipping option is available for select products and destinations. Eligibility will be indicated during the checkout process.
  2. Order Processing: To qualify for next day shipping, orders must be placed before 12pm local time on business days (Monday to Friday). Orders placed after this time will be processed on the next business day.
  3. Delivery Time: Please note that delivery times may vary depending on your location and external factors such as weather conditions and carrier delays.
  4. Additional Charges: A nominal fee may apply for 1-day shipping. This fee will be clearly displayed during the checkout process.
  5. Exclusions: Certain products or destinations may not be eligible for 1-day shipping due to constraints. In such cases, alternative shipping options will be provided if possible.
  6. Contact Us: If you have any questions or concerns about our shipping policy or need assistance with your order, please contact our customer service team at

By choosing our shipping options, you agree to abide by the terms outlined in this shipping policy.